Certificate I in Retail
SIR10107
This program will provide participants with the skills and experience for them to work within the retail sector. Participants will benefit from this program if they want to commence work within a retail environment.
Introduction
A traineeship is an ideal way to ensure that employees gain the relevant supporting knowledge to perform their daily tasks, in combination with practical on-the-job skills applicable to your workplace.
Currently the Australian Government under the “Skilling Australia” program is funding both New Entrant Workers and Existing Workers to gain qualifications in skill shortage industries. Retail is regarded as a skills shortage industry and employees are therefore entitled to undergo training in the workplace by way of a traineeship.
Vocational Training Services (VTS) is a Western Australian owned Registered Training Organisation (RTO), aimed at providing high quality training to all members of the community. VTS recognises the unique qualities of all individuals and assists clients in achieving their full career potential. VTS Trainers and Assessors are qualified industry experts who specialise in training retail qualifications and can accommodate both the individual and organisational training needs.
Training Overview
The retail industry is the largest single industry providing employment within Australia.
The retail industry has long been a sector that provides the first experience of employment, with many people
citing retail as their first job. A significant number, however, go on to make a career in retailing progressing
through the many areas covered by the industry.
The new Retail Training Package provides coverage for a wide range of industries, providing access to national
qualifications and career paths in areas such as selling, customer service, merchandising, visual merchandising,
inventory, loss prevention, security, employee relations, clerical administration, finance, operations, planning,
staff supervision and store management; plus specialist areas related to supply chain management and product
or service provision.
Develop Skills
- Customer service
- Dealing with difficult situations
- Return policies
- Customer complaints
- Leading and managing teams
- Merchandising
- Occupational Health & Safety
- Controlling Inventory
- Store Security
Mode of Study
All training will be conducted in the workplace. Short workshops will be conducted in the workplace
monthly/bi-monthly to train and assess participants in the skills and knowledge that relate to the qualification
level. Minimal support reading will be required after working hours (subject to qualification level and
competency). Recognition of prior learning (RPL) is the process of formally recognising skills; knowledge
and experience gained through work, life and other experiences and is available to all participants who
feel that they are eligible.
Assessment
All assessments will be conducted in the workplace. Assessment tasks consist of interview and questioning, practical demonstrations, observation and supervisor third party reports.
Learning Resources
Training materials are provided.
Study Pathway
New Entrant Workers can start training in Cert II or III and articulate through to the higher qualification/s.
Existing Workers can be skills recognised for the lower level qualifications and begin their traineeship at
the Cert IV level or if applicable, be skills recognised for Cert IV without having to undergo any training at
all.
Recognition of Prior Learning
This Recognition of your Prior Learning (RPL) or Recognition of Current Competence (RCC)
process involves the collection of relevant evidence to meet the assessment requirements outlined
within the qualification. Once the criteria is met, the qualification can be awarded.
The process is not intended to be time-consuming or require a laborious search for historical evidence.
Most of the assessment involves direct interview and observation related to your employment and collection of paper-based evidence to
support your nomination.
Undertaking this mode of assessment is advantageous to those candidates who have any:
- Previous retail industry qualifications
- Previous incomplete qualifications
- Relevant retail industry experience
- Relevant retail employment skills
Recognition of Competency
Recognition of Current Competence (RCC) process involves the collection of relevant evidence to meet the assessment requirements outlined
within the qualification. Once the criteria is met, the qualification can be awarded.
Contact
For all your enquiries contact:
Jenni Willock
Mobile: 0408641334
Email: jenni@vts-training.com.au
