Core Business Information

What is Vocational Training Services (VTS)?

Vocational Training Services (VTS) is a Registered Training Organisation (RTO #51843) that delivers nationally recognised qualifications across Western Australia. Founded in 2007, VTS specialises in Business, Management and Leadership, Hospitality and Cookery, Retail, Leadership Foundation Skills and Skill Sets training. We partner with individuals, communities, schools and businesses to provide practical, job-ready vocational education and training.

Are you a Registered Training Organisation (RTO)?

Yes, VTS is a Registered Training Organisation (RTO #51843) registered and accredited through the Training Accreditation Council of Western Australia. All our qualifications are nationally recognised throughout Australia.

What is your RTO number?

Our RTO number is 51843.

Where do you operate? What regions do you serve?

VTS operates across Western Australia in the following regions:

  • Perth Metropolitan area (Cannington and Joondalup campuses)

  • Kimberley region

  • Pilbara region

  • Gascoyne region

  • South West region

  • Great Southern region

Approximately half of our training delivery occurs in regional Western Australia.

What locations do you have training centres?

VTS has eight training locations across Western Australia:

Metropolitan Perth:

  • Cannington: Units 2-3/60 Grose Ave, Cannington WA 6107

  • Joondalup: Unit 11/115 Grand Blvd, Joondalup WA 6027

Regional WA:

  • Broome: 1/11 Napier Tce, Broome WA 6725

  • Derby: Units 9-12 Derby Central Arcade, 45 Clarendon St, Derby WA 6728

  • Karratha: 15 Galbraith Rd, Pegs Creek WA 6714

  • Carnarvon: 13 Stuart St, Carnarvon WA 6701

  • Roebourne: Ngurin Centre, 31 Roe St, Roebourne WA 6718

  • Port Hedland: 31 Harwell Way, Wedgefield WA 6721

Qualifications & Courses

What qualifications do you offer?

VTS offers nationally recognised qualifications in four main areas:

Business and Management:

  • BSB20120 Certificate II in Workplace Skills

  • BSB30120 Certificate III in Business

  • BSB40120 Certificate IV in Business

  • BSB40520 Certificate IV in Leadership and Management

  • BSB50420 Diploma of Leadership and Management

Hospitality and Cookery:

  • SIT20322 Certificate II in Hospitality

  • SIT30622 Certificate III in Hospitality

  • SIT40422 Certificate IV in Hospitality

  • SIT20421 Certificate II in Cookery

  • SIT30821 Certificate III in Commercial Cookery

  • SIT40521 Certificate IV in Kitchen Management

Retail:

  • SIR20216 Certificate II in Retail Services

  • SIR30216 Certificate III in Retail

  • SIR40316 Certificate IV in Retail Management

Leadership Foundation Skills:

  • 52878WA Certificate I in Leadership

  • 52879WA Certificate II in Leadership

Skill Sets and Job Ready Programs:

  • Future Chef Job Ready Program

  • AE378 Business Ready Skill Set

  • SITSS00071 Responsible Service of Alcohol

  • Digital Workplace Job Ready Program

  • SITSS00069 Food Safety Supervision Skill Set

  • AE881 Introduction to Hospitality Skill Set

  • AE766 Introduction to Commercial Cookery Skill Set

  • SIRSS00022 Manage disrespectful, aggressive or abusive customers

  • SIRSS00024 Retail Customer Engagement Skill Set

  • SIRSS00025 Retail Customer Relationship Skill Set

  • SIRSS00035 Retail Leadership Transition Skill Set

What is the difference between Certificate IV and Diploma level qualifications?

Certificate IV qualifications are designed for supervisors and team leaders with moderate complexity roles. These courses typically take 12-18 months and suit those who need to develop leadership skills while managing defined tasks and small teams.

Diploma qualifications are designed for managers and senior leaders handling complex, strategic responsibilities. Diplomas typically take 18-24 months and are suited to individuals who manage broader business operations, multiple teams and organisational objectives.

Do you offer apprenticeships and traineeships?

Yes, VTS offers training for apprentices and trainees in Business and Leadership, Hospitality, and Retail. We also provide:

  • School-Based Traineeships (SBT)

  • Aboriginal School-Based Training (ASBT)

These programs combine on-the-job training with formal qualification completion.

Are your qualifications nationally recognised?

Yes, all VTS qualifications are nationally recognised throughout Australia under the Australian Qualifications Framework (AQF). This means your qualification is recognised by employers and education providers across the country.

What industry areas do you cover?

VTS delivers training in four core industry areas:

  • Business and Management – Administration, office management, supervisory roles

  • Hospitality – Chefs, baristas, waitstaff, front-of-house, bar staff, kitchen management

  • Retail – Sales assistants, supervisors, store management

  • Leadership Foundation Skills – Work readiness, equity programs, foundation education

Specific Course Details

What jobs can I get with a BSB50420 Diploma of Leadership and Management?

The BSB50420 Diploma of Leadership and Management prepares you for roles including:

  • Manager

  • Operations Manager

  • Team Leader

  • Department Manager

  • Business Manager

  • Project Manager

This qualification is applicable across all industries including Business, Retail, and Hospitality sectors.

What’s included in the BSB40120 Certificate IV in Business?

The BSB40120 Certificate IV in Business provides broad-based business skills for administrative and operational roles. The course covers:

  • Business communication and documentation

  • Customer service and stakeholder engagement

  • Work health and safety

  • Technology and digital literacy

  • Problem-solving and decision-making

  • Team collaboration

Career outcomes include Business Administrator, Manager, Team Leader, and Office Manager roles.

What hospitality roles can I train for?

VTS trains for diverse hospitality roles including:

  • Chefs and Commercial Cooks

  • Baristas

  • Waitstaff and Front-of-house staff

  • Bar staff and Bartenders

  • Kitchen supervisors and managers

  • Hospitality attendants and assistants

Our courses range from Certificate II (entry-level) through to Certificate IV (management level).

Do you offer foundation skills programs?

Yes, VTS is an expert provider of foundational education and training for students where mainstream education is not effective. We offer:

  • Certificate I and II in Leadership

  • Participation Program – Equity and Work Readiness

  • Programs for First Nations peoples

  • Youth at Risk programs in regional Western Australia

  • Work readiness training for job seekers

These programs support individuals with barriers to learning in the mainstream system.

What are skill sets and how are they different from full qualifications?

Skill sets are short courses focused on specific skills and knowledge required for a job, without completing a full qualification. They’re ideal when:

  • You need to upskill in a particular area quickly

  • Your role requires specific competencies but not a full qualification

  • You want to test an industry before committing to a full course

Skill sets take less time and cost less than full qualifications while still being nationally recognised.

Practical Details

How much do your courses cost?

Course fees vary depending on the qualification level and your eligibility for government funding:

Government Subsidised Training (Jobs & Skills WA): Eligible students pay significantly reduced fees determined annually by the WA Department of Training and Workforce Development. Many students may qualify for fee-free or heavily subsidised training.

Fee-for-Service Training: Full course fees apply for students not eligible for government subsidies. Contact VTS directly for specific pricing on individual qualifications.

Payment Options: Payment plans may be available. Contact our team to discuss your options.

Do you offer flexible training options?

Yes, VTS offers multiple training delivery modes:

  • Workplace-based training – Training conducted at your place of employment during work hours

  • Face-to-face classroom training – At our Cannington or Joondalup campuses

  • Blended/Mixed mode – Combination of classroom, self-paced study and one-on-one sessions

  • Flexible learning – Self-paced with classroom support when needed

  • Regional delivery – Training delivered in regional WA locations

All training is designed to be practical and job-focused.

Can you deliver training at my workplace?

Yes, VTS specialises in workplace-based training. We can design and deliver courses at your business location with flexible scheduling to suit your operational needs. Workplace training is coordinated with employer and supervisor involvement and delivered during normal working hours.

Do you offer online/remote training?

VTS primarily delivers face-to-face and workplace-based training. Some courses include self-paced learning components that can be completed independently, with periodic face-to-face or online sessions for support. Contact our Business Development team to discuss delivery options for your specific needs.

What payment options are available?

  • Government-subsidised fees for eligible students

  • Payment plans may be available

  • Fee-for-service options

Phone: (08) 6216 0165 or email: info@vts-training.com.au

Eligibility & Entry Requirements

What are the entry requirements for your courses?

Entry requirements vary by qualification:

Most Certificate III and IV courses:

  • No formal entry requirements

  • Must provide a Unique Student Identifier (USI)

  • Must provide identification

  • Complete a Language, Literacy and Numeracy (LLN) assessment

SIT40521 Certificate IV in Kitchen Management:

  • Must have completed Certificate III in Commercial Cookery (SIT30821) or similar

  • Minimum 3 years experience in a commercial kitchen

  • Nominated by employer/manager as suitable for the role

Foundation Skills Courses: Individual requirements assessed on a case-by-case basis.

Do I need any prerequisites?

Most VTS qualifications have no prerequisites. However:

  • You must no longer be attending school

  • You must be at least 15 years old

  • Some courses require completion of lower-level qualifications (e.g., Diploma requires Certificate IV or equivalent experience)

  • Specialist courses like Kitchen Management require industry experience

VTS assesses individual circumstances and can provide guidance on the most appropriate pathway for your situation.

Can I get recognition for prior learning (RPL)?

Yes, VTS offers Recognition of Prior Learning (RPL). RPL recognizes skills and knowledge you’ve gained through:

  • Work experience

  • Life experience

  • Previous training (formal or informal)

RPL can reduce the time and cost of completing your qualification. Contact VTS to discuss your experience and eligibility. You’ll need to provide evidence such as:

  • Work references

  • Portfolio of work

  • Certificates or statements of attainment

Do you work with schools/offer school-based training?

Yes, VTS offers several school-based programs:

  • School-Based Traineeships (SBT) – Students complete a traineeship while still at school

  • Aboriginal School-Based Training (ASBT) – Specialised programs for Aboriginal students

  • Career pathway programs – Vocational education for students exploring career options

These programs allow students to gain nationally recognised qualifications while completing their schooling.

Support & Funding

Do you accept government funding?

Yes, VTS has long-term WA State Government funding contracts and delivers training under the Jobs & Skills WA initiative. This provides subsidised training for eligible students in State priority qualifications.

What is Jobs & Skills WA?

Jobs & Skills WA is a Western Australian State Government initiative that subsidises training costs for courses that equip people for jobs in high demand. Eligible students receive significantly reduced fees for priority qualifications. VTS is an approved provider under this program.

Who is eligible for government-funded training?

To be eligible for government-subsidised training through Jobs & Skills WA, you must:

Citizenship/Residency:

  • Be an Australian citizen, Permanent Resident or hold an eligible visa including:

    • Visa sub-class 300, 309, 444, 445, 461, 785, 790, or 820

    Secondary holders of visa sub-class 188, 457, 482, 489, 491, or 494

    Bridging Visa E (sub-class 050 and 051) where you’ve applied for sub-class 785 or 790

    Ukrainian citizens with visa sub-class 449 or 786

    Afghan citizens with visa sub-class 449

    Bridging visa holders eligible to work who’ve applied for sub-class 866

Other requirements:

  • Your primary residence must be in Western Australia

  • You must no longer be attending school

  • You must be at least 15 years old

Eligibility criteria are determined by the WA Department of Training and Workforce Development and may change annually.

What is Priority Industry Training (PIT)?

Priority Industry Training (PIT) provides subsidised training for existing workers in priority sectors to address skill shortages. If your business operates in a priority industry, your employees may be eligible for low-cost or free training to gain new qualifications. Contact our Business Development Team to discuss whether your business qualifies.

What support do you offer students with learning barriers?

VTS is a respected provider of foundational education for students where typical education programs are not effective. We offer:

  • Language, Literacy and Numeracy (LLN) assessments to identify individual needs

  • Tailored learning support

  • Small class sizes and individualised attention

  • Experienced trainers specialising in diverse learning needs

  • Equity programs for First Nations peoples

  • Programs for Youth at Risk

  • Flexible delivery modes to accommodate different learning styles

  • CaLD (Culturally and Linguistically Diverse) communities

We’re committed to ensuring all students can access quality vocational education regardless of their learning background.