Policies & Procedures
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Academic Integrity Policy
View DocumentThis policy outlines the expectations for academic honesty and responsible conduct to ensure the integrity of training and assessment.
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Access, Equity and Inclusion Policy
View DocumentWe are committed to providing fair and inclusive access to training for everyone. This policy outlines how we remove barriers, support diverse learners and promote culturally safe environments across all our programs.
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Appeals Policy
View DocumentThese set of procedures contain the knowledge required to lodge/present a complaint.
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Artificial Intelligence Usage Policy
View DocumentThis policy provides guidelines for the appropriate, ethical and responsible use of artificial intelligence by staff and students.
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Australian Privacy Principles Policy
View DocumentThe purpose of this policy is to outline how Vocational Training Services complies with the Privacy Act 1988 including the 13 Australian Privacy Principles (APPs) as outlined in the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
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Child Safety and Wellbeing Policy
View DocumentThe safety and wellbeing of children and young people is our highest priority. This policy outlines how we identify, prevent and respond to risks for students under 18 in all our training environments.
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Client Handbook
View DocumentThe purpose of this handbook is to provide you with a quick reference about training programs, policies and processes, roles and responsibilities guiding you through your learning experience with Vocational Training Services.
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Complaints Policy
View DocumentThe object of this policy is to ensure that Vocational Training Services staff act in a professional manner at all times, the policy provides clients with a clear process to register a complaint. It ensures all parties involved are kept informed of the resulting actions and outcomes.
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Privacy Policy
View DocumentThe purpose of this policy is to outline how Vocational Training Services complies with Privacy Act 1988 and Australian Privacy Principles (APPs).
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Refunds Policy
View DocumentThese set of procedures contain the knowledge required to lodge/request a refund.
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Respectful Behaviour and Conduct Policy
View DocumentWe are committed to maintaining safe, respectful and inclusive environments for all students, staff and stakeholders. This policy sets out the standards of behaviour expected across all our activities and how we respond to bullying, harassment and discrimination.
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Student Code of Conduct
View DocumentThis document outlines the standards of behaviour expected of all students enrolled with Vocational Training Services. It supports a safe, respectful and productive learning environment where everyone can participate free from disruption or misconduct.
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Student Wellbeing and Safety Policy
View DocumentWe recognise that life circumstances can affect a student’s ability to participate in training. This policy outlines how we identify wellbeing needs, provide appropriate support and maintain safe learning environments for all students.
