BSB30120 - Certificate III in Business

Introduction

This flexible course equips employees with essential business skills and knowledge for administrative or customer service roles. Tailored for workplace-based trainees, it helps broaden existing skills or formally recognise vocational competencies. The qualification suits individuals across industries who apply diverse competencies, exercise discretion and judgement, and develop their technical expertise.

Pathways

Participants and employers are provided with advice on employment and further training pathways throughout the delivery of the program. While VTS may not offer all the qualifications indicated within the pathway, we identify relevant progression that may be attained:

Training Pathways
BSB40120 – Certificate IV in Business

Employment Pathway
Employment outcomes resulting from the completion of this course may include the following roles:
Receptionist
Administration Assistant
Office Administrator
Customer Service Representative

Mode of Study

All face-to-face training and assessment is conducted in the student’s workplace.

Entry Requirements

There are no entry requirements for this qualification. However, Vocational Training Services will address any individual requirements on a case-by-case basis.

Learning Resources

VTS provides the student with the required learning resources.

Recognition of Prior Learning

RPL is available, please contact VTS for more information.

This is a comprehensive and flexible course designed to give employees the necessary broad-based business skills and knowledge to work effectively in an administrative or customer service job role within a business environment.