Introduction
Take your hospitality career to the next level with the SIT40422 Certificate IV in Hospitality. Designed for those in or aspiring to supervisory roles, this practical and hands-on qualification equips you with the skills and confidence to lead high-performing teams and oversee day-to-day operations in dynamic hospitality environments.
This course provides a strong foundation in hospitality management, with a focus on leadership, customer service excellence, and operational efficiency.
With expert trainers, real-world learning environments, and a focus on building both confidence and professionalism, we’ll help you succeed in the fast-paced world of hospitality.
Pathways
Participants are provided with advice on employment opportunities in conjunction with workplace training options (up-skilling) throughout the delivery of the program. While VTS may not offer all the qualifications indicated within the pathway, we identify relevant progression that may be attained:
Training Pathways
SIT50422 – Diploma of Hospitality Management
Employment Pathway
Employment outcomes resulting from the completion of this course may include the following roles:
- Food and Beverage Supervisor
- Bar Supervisor
- Assistant Venue Manager
- Venue Manager
- Front Office Supervisor
Course Outline
CORE UNITS
| Unit Code |
Unit Description |
| SITHIND008 |
Work effectively in hospitality service |
| SITXCCS015 |
Enhance customer service experiences |
| SITXCOM010 |
Manage conflict |
| SITXFIN009 |
Manage finances within a budget |
| SITXHRM007 |
Coach others in job skills |
| SITXHRM008 |
Roster staff |
| SITXHRM009 |
Lead and manage people |
| SITXMGT004 |
Monitor work operations |
| SITXWHS007 |
Implement and monitor work health and safety practices |
ELECTIVE UNITS
| Unit Code |
Unit Description |
| SITXFSA005 |
Use hygienic practices for food safety |
| SITXFSA006 |
Participate in safe food handling practices |
| SITHFAB021 |
Provide responsible service of alcohol |
| SITHFAB023* |
Operate a bar |
| SITHFAB031* |
Provide advice on beers, spirits and liqueurs |
| SITHFAB037* |
Provide advice on food and beverage matching |
| SITHFAB034*^ |
Provide table service of food and beverage |
| SITHIND006 |
Source and use information on the hospitality industry |
| SITHKOP014 |
Plan catering for events or functions |
| SIRXCEG008 |
Manage disrespectful, aggressive or abusive customers |
| BSBXCM401 |
Apply communication strategies in the workplace |
| BSBPEF502 |
Develop and use emotional intelligence |
• To achieve this nationally accredited qualification, 22 units must be completed; 9 core units and 13 elective units.
* Prerequisites *SITHFAB021 ^SITXFSA005.
Entry Requirements
There are no entry requirements to study this qualification, although students must be able to provide a Unique Student Identifier (USI) and identification.
Students must also complete a short Language, Literacy and Numeracy (LLN) assessment to assist VTS in identifying a learner’s eligibility and individual needs.
Delivery
The delivery of this course includes classroom-based face to face training, practical training and supported self-study and research.
Eligibility Requirements
To be eligible for government subsidised training you must:
- Be an Australian citizen, Permanent Resident, or hold an eligible visa:
- Holders of a sub-class 300, 309, 444, 445, 461, 785, 790, or 820 visa.
- Secondary holders of a temporary visa of sub-class 188, 457, 482, 489, 491, or 494 visa.
- Holders of a Bridging Visa E (sub-classes 050 and 051) where the visa holder has made a valid application for a visa of sub-class 785 or 790.
- Ukraine citizens who are holders of a visa sub-class 449 or 786.
- Afghan citizens who are holders of a visa sub-class 449.
- Holders of a bridging visa who are eligible to work, and who have made a valid application for a sub-class 866.
- Your primary residence must be in Western Australia.
- You must no longer be attending school.
- Be at least 15 years old.
Learning Resources
VTS provides the student with the required learning resources.
Recognition of Prior Learning
RPL is available, please contact VTS for more information.
