Introduction
Take your hospitality career to the next level with the SIT40422 Certificate IV in Hospitality. Designed for those in or aspiring to supervisory roles, this practical and hands-on qualification equips you with the skills and confidence to lead high-performing teams and oversee day-to-day operations in dynamic hospitality environments.
This course provides a strong foundation in hospitality management, with a focus on leadership, customer service excellence, and operational efficiency.
With expert trainers, real-world learning environments, and a focus on building both confidence and professionalism, we’ll help you succeed in the fast-paced world of hospitality.
Pathways
Participants are provided with advice on employment opportunities in conjunction with workplace training options (up-skilling) throughout the delivery of the program. While VTS may not offer all the qualifications indicated within the pathway, we identify relevant progression that may be attained:
Training Pathways
SIT50422 – Diploma of Hospitality Management
Employment Pathway
Employment outcomes resulting from the completion of this course may include the following roles:
- Food and Beverage Supervisor
- Bar Supervisor
- Assistant Venue Manager
- Venue Manager
- Front Office Supervisor
Course Outline
CORE UNITS
| Unit Code |
Unit Description |
| SITHIND008 |
Work effectively in hospitality service |
| SITXCCS015 |
Enhance customer service experiences |
| SITXCOM010 |
Manage conflict |
| SITXFIN009 |
Manage finances within a budget |
| SITXHRM007 |
Coach others in job skills |
| SITXHRM008 |
Roster staff |
| SITXHRM009 |
Lead and manage people |
| SITXMGT004 |
Monitor work operations |
| SITXWHS007 |
Implement and monitor work health and safety practices |
ELECTIVE UNITS
| Unit Code |
Unit Description |
| SITXFSA005 |
Use hygienic practices for food safety |
| SITXFSA006 |
Participate in safe food handling practices |
| SITHFAB021 |
Provide responsible service of alcohol |
| SITHFAB023* |
Operate a bar |
| SITHFAB031* |
Provide advice on beers, spirits and liqueurs |
| SITHFAB037* |
Provide advice on food and beverage matching |
| SITHFAB034*^ |
Provide table service of food and beverage |
| SITHIND006 |
Source and use information on the hospitality industry |
| SITHKOP014 |
Plan catering for events or functions |
| SIRXCEG008 |
Manage disrespectful, aggressive or abusive customers |
| BSBXCM401 |
Apply communication strategies in the workplace |
| BSBPEF502 |
Develop and use emotional intelligence |
• To achieve this nationally accredited qualification, 22 units must be completed; 9 core units and 13 elective units.
* Prerequisites *SITHFAB021 ^SITXFSA005.
Entry Requirements
There are no entry requirements to study this qualification, although students must be able to provide a Unique Student Identifier (USI) and identification.
Students must also complete a short Language, Literacy and Numeracy (LLN) assessment to assist VTS in identifying a learner’s eligibility and individual needs.
Delivery
The delivery of this course includes classroom-based face to face training, practical training and supported self-study and research.
Eligibility Requirements
Eligibility for funded training is determined by the Government of Western Australia Department of Training and Workforce Development and may change from time to time.
To check the most up-to-date requirements, please view the eligibility criteria here.
Learning Resources
VTS provides the student with the required learning resources.
Recognition of Prior Learning
RPL is available, please contact VTS for more information.
