SIR40316 - Certificate IV in Retail Management

Introduction

This qualification is designed to suit workplace-based trainees and employees who are employed in leadership or management roles within a retail environment. It is a comprehensive course designed to broaden participants’ skills and knowledge of retail operations through a management lens, enabling participants to perform effectively in team leader, management or other positions where they are accountable for business outcomes.

The qualification is intended to build upon the participant’s existing operational retail and customer service skills and knowledge through the development of system level competencies, personnel leadership and operations management skills.

The qualification is suitable for people currently employed in a diverse range of retail-oriented organisations, with sufficient retail operations experience to support a transition to a management role within a similar business.

Expected learner characteristics include:

Currently working within the retail industry
Currently has accountability for part or all of the retail operations, including supervisory responsibilities for other employees
Will have either completed a Certificate III level qualification in Retail, or a related industry, or significant equivalent Retail industry experience
Minimal LL&N barriers

Pathways

Participants are provided with advice on employment opportunities in conjunction with workplace training options (up-skilling) throughout the delivery of the program. While VTS may not offer all the qualifications indicated within the pathway, we identify relevant progression that may be attained:

Training Pathways
SIR50116 – Diploma of Retail Management
BSB50420 – Diploma of Leadership and Management

Employment Pathway
Employment outcomes resulting from the completion of this course may include the following roles:
Team Leader
Supervisor
Manager

Mode of Study

All face-to-face training and assessment is conducted in the student’s workplace.

Entry Requirements

There are no entry requirements for this qualification. However, Vocational Training Services will address any individual requirements on a case-by-case basis.

Learning Resources

VTS provides the student with the required learning resources.

Recognition of Prior Learning

RPL is available, please contact VTS for more information.

This is a comprehensive course designed to broaden participants’ skills and knowledge of retail operations through a management lens, enabling participants to perform effectively in team leader, management or other positions where they are accountable for business outcomes.