Introduction
Take your retail career to the next level with the Certificate IV in Retail Management. Designed for individuals ready to embrace leadership, this qualification equips you with the skills to confidently manage staff, oversee business operations and drive success in a dynamic retail environment.
This course is perfect for those currently working in retail or aspiring to step into supervisory or management roles. It provides a pathway into diverse retail environments, including speciality stores, supermarkets, department stores and quick-service restaurants.
With this qualification, you’ll gain the confidence and capability to lead frontline teams, implement organisational standards and deliver real results.
Pathways
Participants are provided with advice on employment opportunities in conjunction with workplace training options (up-skilling) throughout the delivery of the program. While VTS may not offer all the qualifications indicated within the pathway, we identify relevant progression that may be attained:
Training Pathways
SIR50116 – Diploma of Retail Management
BSB50420 – Diploma of Leadership and Management
Employment Pathway
Employment outcomes resulting from the completion of this course may include the following roles:
- Team Leader
- Supervisor
- Manager
Course Outline
CORE UNITS
| Unit Code |
Unit Description |
| SIRRRTF002 |
Monitor store retail financials |
| SIRXCEG004 |
Create a customer-centric culture |
| SIRXHRM002 |
Maintain employee relations |
| SIRXMGT002 |
Lead a frontline team |
| SIRXRSK002 |
Maintain store security |
| SIRXSLS003 |
Achieve sales results |
| SIRXWHS003* |
Maintain workplace health and safety |
ELECTIVE UNITS
| Unit Code |
Unit Description |
| SIRXCEG008 |
Manage disrespectful, aggressive or abusive customers |
| SITXHRM009 |
Roster staff |
| BSBLDR411 |
Demonstrate leadership in the workplace |
| BSBPEF402 |
Develop personal work priorities |
* SIRXWHS002 is a prerequisite unit for core unit SIRXWHS003. Where a student does not hold the prerequisite unit, SIRXWHS002 will be included as an alternative elective and delivered and assessed prior to SIRXWHS003 being commenced.
• To achieve this nationally accredited qualification, 11 units must be completed; 7 core units and 4 elective units.
Entry Requirements
There are no entry requirements to study this qualification, although students must be able to provide a Unique Student Identifier (USI) and identification.
Students must also complete a short Language, Literacy and Numeracy (LLN) assessment to assist VTS in identifying a learner’s eligibility and individual needs.
Delivery
The delivery of this course includes classroom-based face to face training, practical training and supported self-study and research.
Eligibility Requirements
To be eligible for government subsidised training you must:
- Be an Australian citizen, Permanent Resident, or hold an eligible visa:
- Holders of a sub-class 300, 309, 444, 445, 461, 785, 790, or 820 visa.
- Secondary holders of a temporary visa of sub-class 188, 457, 482, 489, 491, or 494 visa.
- Holders of a Bridging Visa E (sub-classes 050 and 051) where the visa holder has made a valid application for a visa of sub-class 785 or 790.
- Ukraine citizens who are holders of a visa sub-class 449 or 786.
- Afghan citizens who are holders of a visa sub-class 449.
- Holders of a bridging visa who are eligible to work, and who have made a valid application for a sub-class 866.
- Your primary residence must be in Western Australia.
- You must no longer be attending school.
- Be at least 15 years old.
Learning Resources
VTS provides the student with the required learning resources.
Recognition of Prior Learning
RPL is available, please contact VTS for more information.
