SIRSS00025 - Retail Customer Relationship Skill Set

A set of skills for individuals to build and maintain relationships with retail customers to achieve sales targets through effective engagement, providing high quality customer service and assistance with difficulties and developing relationships with customers that generate loyalty.

Fee for Service: Contact us for a quote

Non-concession: $348.30

Concession: $103.20

The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as resource fees and other fees.

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Introduction

The SIRSS00025 Retail Customer Relationship Skill Set teaches a set of skills for individuals to build and maintain relationships with retail customers to achieve sales targets through effective engagement, providing high quality customer service and assistance with difficulties and developing relationships with customers that generate loyalty.