Introduction
The SIRSS00035 Retail Leadership Transition Skill Set is your pathway to confidently take on supervisory responsibilities in retail.
Perfect for those stepping up in their careers, this nationally recognised skill set equips you with the practical knowledge and skills to lead a team, manage workplace health and safety and oversee stock and cost control.
This course is designed for retail professionals ready to elevate their roles, ensuring you have the tools to effectively manage day-to-day operations and support a productive, motivated team.
Course Outline
CORE UNITS
| Unit Code |
Unit Description |
| SIRRINV002 |
Control stock |
| SIRRRTF002 |
Monitor retail store financials |
| SIRXCEG008 |
Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009* |
Manage workplace responses to disrespectful, aggressive or abusive customer behaviour |
| SIRXMGT001 |
Supervise and support frontline team members |
| SITXHRM002 |
Roster staff |
• To achieve this accredited skill set, 6 units must be completed.
• Units marked with an * require SIRXCEG008 Manage disrespectful, aggressive or abusive customers to be completed as a prerequisite unit.
Entry Requirements
Completion of SIRXCEG008. 1 unit credited.
Students must be able to provide a Unique Student Identifier (USI) and identification.
Students must also complete a short Language, Literacy and Numeracy (LLN) assessment to assist VTS in identifying a learner’s eligibility and individual needs.
Delivery
The delivery of this course includes classroom-based face to face training, practical training and supported self-study and research.
Eligiblity Requirements
To be eligible for government subsidised training you must:
- Be an Australian citizen, Permanent Resident, or hold an eligible visa:
- Holders of a sub-class 300, 309, 444, 445, 461, 785, 790, or 820 visa.
- Secondary holders of a temporary visa of sub-class 188, 457, 482, 489, 491, or 494 visa.
- Holders of a Bridging Visa E (sub-classes 050 and 051) where the visa holder has made a valid application for a visa of sub-class 785 or 790.
- Ukraine citizens who are holders of a visa sub-class 449 or 786.
- Afghan citizens who are holders of a visa sub-class 449.
- Holders of a bridging visa who are eligible to work, and who have made a valid application for a sub-class 866.
- Your primary residence must be in Western Australia.
- You must no longer be attending school.
- Be at least 15 years old.
Learning Resources
VTS provides the student with the required learning resources.
Recognition of Prior Learning
RPL is available, please contact VTS for more information.
