Introduction
The SIRSS00035 Retail Leadership Transition Skill Set is your pathway to confidently take on supervisory responsibilities in retail.
Perfect for those stepping up in their careers, this nationally recognised skill set equips you with the practical knowledge and skills to lead a team, manage workplace health and safety and oversee stock and cost control.
This course is designed for retail professionals ready to elevate their roles, ensuring you have the tools to effectively manage day-to-day operations and support a productive, motivated team.
Course Outline
CORE UNITS
| Unit Code |
Unit Description |
| SIRRINV002 |
Control stock |
| SIRRRTF002 |
Monitor retail store financials |
| SIRXCEG008 |
Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009* |
Manage workplace responses to disrespectful, aggressive or abusive customer behaviour |
| SIRXMGT001 |
Supervise and support frontline team members |
| SITXHRM002 |
Roster staff |
• To achieve this accredited skill set, 6 units must be completed.
• Units marked with an * require SIRXCEG008 Manage disrespectful, aggressive or abusive customers to be completed as a prerequisite unit.
Entry Requirements
Completion of SIRXCEG008. 1 unit credited.
Students must be able to provide a Unique Student Identifier (USI) and identification.
Students must also complete a short Language, Literacy and Numeracy (LLN) assessment to assist VTS in identifying a learner’s eligibility and individual needs.
Eligiblity Requirements
Eligibility for funded training is determined by the Government of Western Australia Department of Training and Workforce Development and may change from time to time.
To check the most up-to-date requirements, please view the eligibility criteria here.
Learning Resources
VTS provides the student with the required learning resources.
Skills Recognition
Students may be eligible for recognition of prior learning or credit transfers, reducing the time and cost of their studies.
Recognition of Prior Learning (RPL)
At VTS, we recognise that you may have gained skills and knowledge through previous work, study or life experience. Recognition of Prior Learning (RPL) is a formal assessment process that allows us to evaluate these existing skills and, where appropriate, give you credit for what you already know.
RPL can help reduce the amount of training you need to complete if your previous skills and experience meet the requirements for your course. Our team can talk you through the process and help you understand if it’s right for you.
If you believe you may be eligible, you will need to provide evidence of your skills and knowledge. This evidence must be:
- Authentic – your own work
- Sufficient – enough to show consistent competence over time
- Current – up to date with industry standards and practices
- Valid – relevant to the unit or qualification being assessed
To discuss RPL and whether it applies to your situation, please speak with our Student Services team or your trainer.
Credit Transfer
If you have previously completed units of competency that are equivalent to those in your course, you may be able to receive a credit transfer. This means you won’t need to repeat training for units you’ve already achieved.
To apply, you’ll need to provide certified copies of your qualification or statement of attainment, or your USI transcript. We will verify your documents with the issuing RTO or the national register before awarding any credit.
