Skill Sets & Short Courses

Learning a Skill Set is an excellent way to upskill for specific skills and knowledge required for their job; or in situations where a full qualification is not required.

A Skill Set is a short course that’s developed by choosing individual units of competency from a full qualification (or qualifications) that target a specific set of skills and knowledge, to meet the needs of industry or a particular job role.

*SIRSS00022 Manage Disrespectful, Aggressive or Abusive Customers is publicly funded and totally “free for everyone”.